Contact Us
At Zaxby’s, we’re dedicated to creating not just great meals, but memorable experiences with every visit. Your thoughts and stories mean the world to us — whether it’s feedback, a question, or a favorite Zaxby’s moment, we’re always here to listen.
We’d love to stay connected! Feel free to reach out through any of the contact options below, and our friendly team will be happy to assist you. Because at Zaxby’s, every conversation is another way to make your next visit even better.
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Customer Service Phone |
1-866-892-9297 (Available 10:00 AM to 9:30 PM ET daily) |
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Email for General Inquiries |
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Email for Rewards Program |
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Email for Marketing & Media |
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Email for Gift Cards & App Issues |
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Corporate Office Address |
Zaxby’s Franchising LLC, 1040 Founders Blvd, Suite 100, Athens, GA 30606, USA |
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Online Contact Form |
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Social Media |
Get In Touch Online
For a quicker response, we encourage you to reach out through our online contact form or connect with us on our official social media pages. Our team actively monitors these channels to ensure your questions and feedback are handled promptly and with care.
Website Contact Form
Follow Us on Social Media
Feedback and Suggestions
At Zaxby’s, your feedback truly matters to us. We’re always looking for ways to grow, improve, and serve you better. If you have ideas on how we can enhance your experience — or if you’ve had a visit that stood out — we’d love to hear about it! Every comment, suggestion, and story helps us make Zaxby’s even more enjoyable for everyone. Your voice shapes our future, one meal at a time.
Our Commitment to You
At Zaxby’s, we do our best to respond to every message as quickly as possible. Please allow 24 to 48 hours for our team to get back to you regarding emails or customer service inquiries. If you need help right away, don’t hesitate to call us during our regular business hours — we’re always happy to assist.
Thank you for choosing Zaxby’s! We truly value your time and trust, and we look forward to connecting with you soon to make your next visit even more delicious and memorable.
Conclusion
If you need assistance or have any questions about our menu, locations, or anything else, don’t hesitate to get in touch with us. Our friendly team is always ready to help — because at Zaxby’s, we’re here for you every step of the way!